The built-in Web Browser has been replaced with a Safari extension. From Safari, tap on the Share button, which is the button with a box and an arrow coming out of the top. In the bottom row, you should find “Save To Voice Dream”. If not, tap on “More” and enable “Save To Voice Dream”.

After you tap on “Save to Voice Dream”, the best choice is to select “Article” and then Save. If you want to read it right away, then tap on “Open” instead of “Save.

Why did we do this? The built-in browser was developed in the days when it was not possible to extend Safari. If you think about it, Voice Dream is not a good place for you to keep your bookmarks, passwords, etc. for Websites. Also, since the app is used by a lot of children, parents and schools are concerned that there is an open Web browser in the app. Using Safari is the way to go, but we understand that for people who relied on the built-in browser, the change may be hard to get used to in the beginning.

Please go to “Manage My Voices”, which can be accessed from Settings in the Library, or Audio Settings in the Reader. Tap on “Restore”, and it’ll bring back all the voices you bought.

If you have a large library, the initial synchronization can take a while, so please be patient. This is particularly true if you do not use Wifi or have a slow Wifi connection.

Also, verify that on both devices, you’re signed in to iCloud with the same user ID, enabled iCloud Drive, and enabled Cloud Sync in Voice Dream.

Finally, please make sure that you have enough storage in Cloud Drive. If you run out of space, then you will see a partial library.

In any case, if you change your mind about enabling Cloud Sync, you can just disable it, and you will see all your documents again.

Not directly. Most books you buy commericially have DRM (Digital Rights Management), which means they are encrypted and can only be opened in their native apps. This is stated clearly in the description of Voice Dream Reader in the App Store.

There’re ways to remove DRM. For example, for Kindle books, please search for “Apprentice Alf” in Google, you’ll find the links to DRM Removal tools. Kindle books also require an extra step to convert from MOBI format to EPUB format.

Most of us wish DRM would go away, but unfortunately, for eBooks, they do not appear to be going anywhere.

Voice Dream Reader tries to detect the language of the document and choose a voice in that language. But sometimes it gets it wrong. But you can change the language from Audio Settings.

Please check the following steps in order until the problem is fixed:

  1. Check that your device is not muted and that volume is up.
  2. If you’re using a built-in iOS voice, particularly if you’re using iOS 8, please terminate the app and restart it. iOS voices can get frozen sometimes when you put the app in the background and then get nterrupted by another audio source like a phone call.
  3. If you’re using a downloaded voice, try Uninstalling the voice and downloading it again.
  4. If you’re still having a problem, please delete the app and install it again. Occasionally an install gets messed up.

Most likely, another app grabbed the main audio.

In iOS, the app in the foreground has full control of audio output. If you put it in the background, either by pushing the Power button or Home button, Voice Dream Reader tells iOS, “Don’t shut me down. I’m play audio!” However, if another app forcefully tries to grab audio, iOS will stop the audio from Voice Dream Reader, because it’s not in the foreground.

No. As long as your devices are associated with the same Apple ID, you can install your purchased voices on all of them. Go to Settings-Manage My Voices and press “Restore” and you’ll be able to download the voices you have already bought. If Restore for some reason didn’t bring back your voice, you can go to Shop and buy the voice. As long as you’re using the same Apple ID, you’re guaranteed to not have to pay for it again.

On your new device:

  1. In iOS Settings, check that you’re logged into the Apple ID you used to purchase the app.
  2. In iOS Settings, check that you’ve enabled iCloud, using the same ID as your other device.
  3. In iOS Settings, check that you’ve enabled iCloud Drive.
  4. If you passed all 3 steps above, please turn off iCloud Drive and turn it back on.
  5. Terminate the app and restart. Now your free voice should be available.

This can happen when you use a Bluetooth headset, because there is often a slight delay for streaming audio wirelessly. The delay is particularly long when using built-in iOS voices. (The built-in iOS voices, while free and convenient, do have a number of issues that we cannot work around.)

If you want to use a Bluetooth headset, please use one of the premium voices such as Sharon or Heather. Alternatively, you can use a wired earbuds or headphones.

No. Our agreement with the providers of text-to-speech voices do not permit this feature. Plus, the audio from the app is for personal use only. This is the reason that we can offers these high quality voices at such a low cost. If you want to use the audio output for commercial purposes, please contact the vendors directly: Acapela, NeoSpeech and Ivona.

Thank you! That would be very helpful.

Please send us an email telling us what was happening right before it crashed. A crash log would be hugely helpful. To get the crash log, follow these steps:

  1. On your device, open Settings app.

  2. Go to Privacy, then Diagnostics & Usage.

  3. Select Diagnostics & Usage Data.

  4. Locate the log for the crashed app. The logs will be named in the format: Voice Dream Reader_DateTime_DeviceName. If you cannot see the time, open the log and the time stamp will be on top.

  5. Select the log that you believe represent the crash. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy.

  6. Paste the copied text to Mail and send to support@voicedream.com.

I am using a BrailleNote Apex BT32 and an iPhone 4S, but I hope these basic instructions will be general enough to work with any Braille display and iOS device.

  1. With a file open in Voice Dream, move to the first element on the screen by pressing Space with dots 1-2-3 on the Braille keyboard.
  2. Move through the various elements using Space with dot 4 or an equivalent command that may be available if your Braille display has navigation keys, until you reach the words ‘Next item’.
  3. You can now start reading the contents of the file by panning the Braille display to the right in the usual way, i.e. pressing Space with dot or using an equivalent command, if available on your display. Continue to pan the display to the right until you reach the end of the block of text that is currently visible. You will know that you have reached the end when the focus lands on the ‘Bookmark’ button.
  4. Now pan the Braille display once to the left, using Space with dot 2 or an equivalent navigation command. This will move the focus back into the text area and the Braille display will be blank. This step is important, otherwise the Scroll command in the next step will not work.
  5. To scroll to the next page of text, press Space with dots 1-4-5-6. This is the ‘Scroll down one page’ command and it is the equivalent of a ‘Three-finger swipe up’ using VoiceOver on the touchscreen. To scroll up to the previous page, press Space with dots 3-4-5-6, which is the equivalent of a ‘three-finger swipe down’.
  6. Once the Scroll command has been executed, the Braille display briefly shows the percentage of progress through the file, and then it goes blank. The focus is placed at the beginning of the next page of text and you can read it by panning repeatedly to the right in the usual way, until you reach the ‘Bookmark’ button. Repeat these steps to continue reading through the file.

NOTE: You will notice that the text overlaps slightly from one page to the next, so the last few words of the previous page are repeated at the beginning of the next page. Thanks to Nicky Sanders for supplying these instructions.

If you want to build a large pronunciation dictionary, you might want to create or edit the rules on your Mac or PC. Fortunately, you can create or edit the rules using a plain text editor and paste it into Voice Dream Reader. The syntax rules are very simple:

  • One line per rule.
  • For each rule, there’re 5 fields separate by commas. The field are:
    1. Search text. In double quotes. This is the string that you want to search for.
    2. Match mode. 0=Word, 1=Anywhere, 2=Regular Expression. For word search, it is considered a match only if the search text is a single word, and it appears in the text as a single word and not a part of another word. “Any Text” search results in a match no matter where the search text appears even if it’s a full sentence, or a string that appears as a part of a word.
    3. Ignore case. Y=Yes, N=No.
    4. Pronunciation text. In double quotes. This is how you want the search text pronounced.
    5. Pronunciation rule type: 0=Pronounce As, 1=Skip. If the value is 1 (Skip), then the pronunciation text is ignored.

For example, to skip the words “Moby Dick” since it is the book’s title which appears on every page of a PDF file, the rule is:

“Moby Dick”,1,N,””,1

You want to match “Anywhere” because the search text is not a word. And you don’t want to ignore case, because you don’t want to skip the words “moby dick” in the main text.

To pronounce “lol” as “laughing out loud”, the rules is:

“lol”,0,Y,”laughing out loud”,0

Here, you want to match by word, so that “lollipop” would not be affected. And you want to ignore case because you want to replace all caps “LOL” also.

To backup and restore your database:

  1. VERY IMPORTANT: On your device, terminate Voice Dream Reader.
  2. Open iTunes on your Mac or PC.
  3. Connect your device to your Mac or PC and select it from the row of buttons on the top-left.
  4. On the left you’ll see a sidebar that shows your device. Under “Settings”, click on “Apps”.
  5. On the right, scroll down to “File Sharing”, and select “Voice Dream Reader” from the list of Apps.
  6. On the right, you’ll see a single folder call “Voice Dream Library”.
  7. To backup, select the Voice Dream Library folder and click on the “Save to…” button. Put it somewhere on your PC or Mac.
  8. Now you can delete the app. and re-installing the app.
  9. To restore, repeat steps 1-6 from the above. Instead of step 7, Select the Voice Dream Library folder and hit the “Delete” key on your keyboard. Then, click on the “Add..” button and select the “Voice Dream Library” saved on your PC or Mac.

Using this method, you can move then content from one installation to another, or when you need to reinstall Voice Dream Reader and don’t want to lose your content.

With the Pronunciation Dictionary, you can tell Voice Dream Reader to skip text without reading it outloud. For example, if you want to skip the title of a book:

  1. With the text open in the Reader, go to Voice Settings-Pronunciation Dictionary.
  2. Tap on “+” to create a new entry.
  3. For the entry name, type in the text you want skip, like “War and Peace”.
  4. Set the match type to Any Text.
  5. Set Ignore Case to On.
  6. Set it to “Skip”.

You can also select the text on the screen and then tap on “Pronounce” in the pop-up menu.

If you’re adventurous, you can try using Regular Expression, or RegEx. RegEx is a way to express any pattern in text. For example:

  • Chapter and Verse in the Bible is “[0-9]+:[0-9]+”
  • Any text inside parenthesis is “\(([^)]+)\)”

To skip text using RegEx, just enter the pattern without the quotes, and set it to match with RegEx as match type.

It’s very difficult to get books and file out of iBooks. Here’s the only way I’m aware of:

  1. Open iTunes on your PC or Mac, and go to Preferences.
  2. On the “Advanced” tab, near the top, you’ll see iTunes Media Folder location. Make a note of it.
  3. Connect your device to iTunes and select it.
  4. Go to the “Apps” section of your device in iTunes, scroll down and find Voice Dream Reader under “File Sharing” and select it.
  5. On the right, press the “Add…” button.
  6. Navigate to the iTunes Media Folder you found earlier, then open the “Books” sub-folder.
  7. Select all the books you want to bring to Voice Dream Reader.
  8. Wait until iTunes completes copying the files to your device.
  9. On your device, open Voice Dream Reader.

You should see all the books you moved getting loaded.

Sometimes, your Internet connection may appear to be working, but it’s actually dropping packets of data occasionally. Since the voice files are very large, this can cause voice download to fail.

The first thing you want to check is whether you’re downloading any data at all. When you press “Download”, do you see any progress? Is the blue bar growing? If so, you can keep pressing on the “Download” button until it completes. The voice downloader resumes from the point where it failed.

If after you press “Download” and there is no progress — just an error message — then you should find another WiFi network and download the voice there.

Last, please make sure that you’re not running any software on your device that interferes with network traffic. VPN, and other network monitoring and security software may cause issues.

Go to Settings-Manage My Voices, and swipe left on the voice you don’t want. The Delete button will appear.

Left swipe is a standard iOS gesture for deleting an row in a table.

  • One-finger tap. Hide and unhide the controls.
  • Two-finger tap. Scrolls to the highlighted text being read after you’ve manually scrolled away from it.
  • Two-finger swipe left and right. Same functionality as the rewind and fast forward buttons.
  • Double tap. Double tap on a word to start reading from that word.
  • Double finger double tap. Same functionality as the play-or-pause button.
  • Press and hold. Bring up menu for seeing the dictionary definition of a word, create a bookmark at the paragraph, or highlight the current sentence.
  • Pinch and un-pinch. Or, squeeze and expand. Enter or exit Focused Reading Mode.

Many people prefer a distraction free screen without a lot of text. Voice Dream Reader is equipped with Focused Reading Mode. To activate, pinch the screen with two fingers, and the speech text area will be reduced to about a third of the screen in the middle. In addition, the text will be scrolled automatically so that the word and line being spoken is always in the middle. To bring back the full screen, un-pinch or expand the text area with two fingers. Keep in mind that you finger tips must start out from inside the reduced text area.

Yes, but you will need to install a scanning app. You want to download a scanning app that:

  • Uses the camera on your device.
  • Perform OCR. OCR is the process that converts a photograph of text into actual text information that computers can understand.
  • Produce a PDF file and Exporting it.

Many apps can do this, such as ABBYY FineReader and Snap2PDF.

After scanning and performing OCR, Export a PDF (or Searchable PDF) and “Open In…” Voice Dream. This workflow is very efficient and just as good as if OCR is built-into Voice Dream Reader.

Most likely, it’s because the PDF files contain scans of text. You need to perform OCR (Optical Character Recognition) to extract text information from scans.

No, unless the PDF file contains an OCR layer. When you scan a document into a PDF file, the file contains images of text. To convert images into actual text, you need to do OCR (Optical Character Recognition).

We source the premium text-to-speech voices from the companies that created them: Acapela, NeoSpeech and Ivona and we pay them for every single voice download. These companies deserve to be paid, because of the enormous effort and technology that goes into producing each voice. In the past, these high-quality voices cost $20-$40 each on a desktop or laptop. Their cost in Voice Dream Reader are dramatically lower.

We developers do not have access to the system that keeps track of your purchases and payments, so you’ll have to get a refund from Apple. Click there for step-by-step instructions.